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1. Are your items brand new?
All items are guaranteed brand new. We do not sell
any used items, or factory defects.
2. Where do you buy from?
Our sources are sometimes the same as the ones
for the major department stores and boutiques. For the older
but always classy styles that we carry, we buy the items
from authorized dealers, and vendors at clearance sales.
3. What size should I order if I am in between
sizes?
If you are in between sizes it is recommended by the manufacturer
that you size down to the next whole size. (For example:
If you wear a size 7.5, you should order a size 8.) They
may be snug at first, but the footwear will stretch a little
as the fleece footbeds form to each foot!
4.What happens after I place the order?
After placing the order you will receive an immediate order
confirmation along with an all order's information.We will
ship your order as soon as possible. send your track number
by email .You can check your packages with track number
on express website.
5.How can I cancel an order?
To cancelling an order made on our website , please contact
our Customer Support department within 12 hours after you
placed the order, You will be asked to provide the order's
number together with the reasons of cancellation. Please
aware within 12 hours Or you order would be shipped out.
6.What currencies are acceptable?
The Credit Card currency is transparent during the ordering
process: Your credit Card would be only billed in USD, The
exchange will be automatically done by your bank .our system
will change other currencies to USD Dollar when you check
our your order and go to payment pages.
7.When will I get ordered product?
The average shipping time for your Order is 5 to
7 business days due to third-party delivery express service
.
8.How secure is the online transaction?
100% Secure Purchase Guarantee, All transactions are made
using a SSL connection (128 bytes) provided by Verisign.
The data sent from your browser to ChristianlouboutinLondon.com
servers is always encrypted The data sent from your browser
to our servers is always encrypted. All servers are certified
Hacker Safe and scanned daily by ScanAlert for known vulnerabilities.
Additionally does not store any credit card sensitive information.Shopping
online at is statistically safer than using your credit
card at a restaurant or department store.
9.Is my personal information safe?
Yes, the information provided will ONLY be used
for making legal documents related to the transaction and
for delivery.
10.Is Credit card data kept Servers?
No! For cards issued under MasterCard and VISA, card information
is filled in directly on bank's systems. For cards issued
under other organizations, stocking of these information
is crypted using proprietary encryption algorithms, on environments
physically separated from environments with online access.
Information are kept only for the maximum possible duration
for making a chargeback by the cardholder.
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About
Christian Louboutin